Stories
Complete this task before Diwali or you won't get LPG gas cylinder subsidy
- •The Central Government has made Aadhaar biometric authentication mandatory for booking subsidized domestic LPG cylinder refills from October 1, 2026.
- •Customers who have not yet completed this e-KYC process must do so to continue receiving the LPG gas cylinder subsidy.
- •Users can complete Aadhaar face authentication using official mobile apps such as IndianOil ONE, HelloBPCL, and HP PAY.
- •If facing difficulties with mobile apps, customers can take assistance from the gas delivery person or visit their local gas distributor office.
- •Customers whose biometric authentication is already complete do not need to repeat the process.
Key Questions Answered
The Central Government made biometric Aadhaar authentication mandatory for booking subsidized domestic LPG cylinder refills starting from October 1, 2026. Customers who have not yet completed this process must finish their e-KYC to continue receiving the subsidy benefits.
Customers can use their respective oil company's official mobile app along with the Aadhaar FaceRD app. Indian Gas users should use IndianOil ONE, Bharatgas users use HelloBPCL, and HP Gas users use HP PAY to complete the e-KYC process.
The rule has been challenged in the Delhi High Court due to concerns that senior citizens, persons with disabilities, and customers facing difficulties with fingerprints or eye scans may experience trouble. The court has sought a response from the central government regarding this petition.
