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LPG Gas: New Rules From Today! No Cylinder Without e-KYC; 1.84 Lakh Customers Affected

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News18•01-10-2026, 07:57
LPG Gas: New Rules From Today! No Cylinder Without e-KYC; 1.84 Lakh Customers Affected
- •New rules for LPG gas cylinders are effective today; customers without biometric Aadhaar authentication (e-KYC) will not receive gas.
- •Indian Oil Corporation has issued strict directives, making e-KYC mandatory for both Ujjwala Yojana and general domestic gas connection customers.
- •In Ranchi alone, 1.84 lakh customers (23%) have not completed e-KYC, facing difficulties in booking cylinders from October 1.
- •e-KYC is now mandatory to curb black marketing of gas cylinders and identify valid customers.
- •Ujjwala customers must visit an Indane agency for biometric authentication, while general customers can complete e-KYC online via mobile or the Indane OilOne app.
Key Questions Answered
Customers who have not completed their biometric Aadhaar authentication and e-KYC may face significant difficulties or delays when attempting to book regular domestic gas cylinder refills.
You can complete it by downloading the IndianOil One app and the Aadhaar FaceRD app on your mobile, logging in with your registered number, selecting the e-KYC option, and following the on-screen facial authentication steps.
Oil companies mandated e-KYC to completely curb black marketing, eliminate fake or duplicate connections registered under deceased or unauthorized individuals, and ensure subsidies reach valid consumers.





