Privacy Policy

1. Data Privacy Disclaimer

This Policy explains how we collect, receive, store, disclose, share, and use your personal data for the purpose of your participation and consumption of our products and/or services offered through our website and/or software application, collectively referred to as the Platform, or during any interaction with us, and how you can exercise your privacy rights.

Before using our Platform or availing any of our products and/or services, you are advised to carefully read this Policy. If you do not agree with the terms of this Policy, please do not access this Platform. By visiting and/or using our Platform, you are consenting to process your personal data in the manner set forth in this Policy.

The scope of this Policy is limited to products and/or services provided by us within the territory of India and applies to users who request these products and/or services within the Indian territory.

2. What Personal Data Do We Collect About You?

When you interact with us, we collect different types of information from you based on the type of interaction. Personal Data means any data about an individual who is identifiable by or in relation to such data.

Processing, Processed, or Process in relation to personal data means a wholly or partly automated operation or set of operations performed on digital personal data, including collection, recording, organization, structuring, storage, adaptation, retrieval, use, alignment, combination, indexing, sharing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure, or destruction.

We endeavor to collect only such personal data that is reasonably necessary to perform our services for you. When you interact with our Platform or otherwise with us, we may collect the following personal data directly:

• General Data: Your first name, last name, email, mobile number, address with PIN code, gender, and preferred language.
• Government Identification Data: Data that enables us to identify you, such as Aadhaar card and PAN card details.
• Authentication: Data required for authentication, such as username and password.
• Technical and Network Activity Data: Data about your device and usage of our Platform, including IP address, device ID, hardware model and version, mobile network information, operating system, online identifiers, browser type, browsing history, search history, access time, pages viewed, URLs clicked, forms submitted, and physical location.
• Financial Data: Bank details, including account name, account number, and cancelled cheque.
• Employment Details: Employment details such as company name, designation, educational qualification, and resume.

3. How Do We Collect Your Personal Data?

You may choose to provide us with data that is essential for us to deliver the products and/or services you request. Without this data, we may not be able to provide all requested products and/or services.

We may collect information when you use our Platform, register on our Platform, share or use your social media profile to contact us, enter a contest or competition organized by us, engage with one of our sales representatives, manage or update your profile information, get in touch for support or feedback, attend an online or on-ground event, ask questions, or view any news, quiz, poll, or related service offered through the Platform.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect and store such data.

We may collect additional data when you provide feedback, modify your content or email preferences, respond to surveys, or communicate with us. This data may include your name, email id, mobile number, and similar information.

We also collect data automatically about your interactions with us and the devices used to access our Platform, including activities on the Platform, interactions with email, customer care and contact pages, geo-location data through IP addresses, device information, unique identifiers, and data collected via cookies.

We may collect or receive data about you from third-party sources and process this data in accordance with this Policy. These sources may include publicly accessible sources, marketing vendors, event management agencies, and social media platforms. If you connect your social media account to our Platform, you may share certain personal data from that account with us, including your name, email address, photo, contact list, and other data you make accessible.

4. Lawful Basis For Processing Your Personal Data

We collect personal data by lawful and fair means and, where appropriate, with the knowledge of the individual concerned. We only collect and process personal data about you where we have a lawful basis. Lawful bases include explicit consent and processing for legitimate uses where processing is necessary to provide products and/or services.

• To enforce our terms and conditions.
• To ensure compliance with legal obligations and obligations towards public authorities.
• To enforce any legal right or claim.
• For responding to a medical emergency involving a threat to your health or life or that of any other individual.
• For taking measures to ensure safety of, or provide assistance or services to, any individual during a disaster or breakdown of public order.
• For legal and compliance reasons, including prevention, detection, or investigation of crime, loss prevention, or fraud prevention.
• As otherwise described to you at the time of collection of your personal data.

5. How Do We Use Your Personal Data?

We use your personal data for the purposes described in this Policy, or for purposes reasonably compatible with those described.

To manage our relationship with you, we may use personal data to verify your identity, provide and administer products and/or services, communicate with you about the Platform, share details about new features and content, conduct marketing where you have agreed, conduct market research, provide contests and employment opportunities, identify and authenticate your access, invite feedback or event participation, personalize your experience, respond to queries, and provide information when requested or when we believe our products and/or services may be of interest.

To manage and improve our processes and business operations, we may use personal data to manage network and information system security, manage our workforce effectively, perform data analysis, auditing and research, improve our digital Platform, content, products and/or services, and monitor trends, usage and activity.

We may also use personal data for legal and regulatory purposes, including internal and external audit requirements, information security purposes, and to gain insights and feedback on products and/or services through external sources such as Google, Facebook, Twitter, and others.

6. Office Visits

When you visit our offices, we process your personal data in accordance with this Privacy Policy. Specific information regarding the use of visitor data and the potential use of CCTV in our offices is provided in the reception area.

7. How Do We Protect Your Personal Data?

We implement reasonable technical and organizational measures in relation to the data and personal data processed by us. We take reasonable measures to protect personal data from unauthorized processing or accidental disclosure, alteration, misuse, destruction, loss, unauthorized access, and unauthorized modification that compromises confidentiality, integrity, and availability.

While we endeavor to protect our Platform, operations, and data against unauthorized access, use, modification, and disclosure, due to the inherent nature of the Internet, we cannot guarantee that any data, during transmission or while stored on our systems, will be completely safe and secure from intrusion by others.

8. Your Rights In Connection With Your Personal Data

We respect your right to access and control your personal data and will respond to requests to exercise your rights under applicable laws. Where applicable, we will correct, update, or erase your personal data.

• Right to access data: You can contact us for a summary of your personal data held by us, processing activities undertaken, identities of persons with whom your personal data has been shared, and related processing details.
• Right to request correction: If your personal data is incomplete, inaccurate, misleading, or out of date, you can inform us and your personal data will be corrected, completed, or updated.
• Right to request erasure: You may request deletion of personal data unless retention is necessary for compliance with applicable law.
• Right of grievance redressal: You can raise a request to alter your consent choices at dpo@nw18.com.
• Right to nominate: In the event of death or incapacity to exercise these rights, you can nominate another individual to exercise such rights.
• Right to withdraw consent: You can withdraw consent by emailing dpo@nw18.com. Withdrawal does not affect lawful processing before withdrawal, but opting out may result in cessation of respective services.

9. Sharing And Disclosure Of Personal Data

As far as necessary for the purposes set out above, we may share your personal data with recipients who have a need to know and who process it for us based on our instructions and for no other purpose.

We may disclose personal data to related companies, third-party advertising companies serving ads when you visit our Platform, employees and contractors required to follow our data protection and security policies, and external parties where we have your consent. Personal data may also be shared in the event of merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock.

Occasionally, to provide products and/or services, it is necessary to collaborate with external service providers. These providers process personal data on our behalf subject to appropriate safeguards and only insofar as necessary for them to provide products and/or services to us.

We may provide personal data to affiliates and trusted businesses or persons to process it based on our instructions and in compliance with this Policy and appropriate confidentiality and security measures.

We may share personal data with courts and public authorities to comply with legal obligations, respond to government or law enforcement requests, prevent, detect, or investigate offences or cyber incidents, prosecute or punish offences, raise or defend legal claims, and protect users, systems, products and/or services.

We only share personal data with recipients that have an adequate level of data protection by implementing appropriate technical and organizational security measures, or we take measures to ensure that recipients provide an adequate level of data protection as prescribed by applicable law. We do not sell your personal data to anyone.

10. Personal Data Transfer, Storage And Processing Globally

We operate globally and may transfer your personal data to affiliates or third parties in territories outside India for the purposes described in this Policy in accordance with applicable data protection laws, provided that no such restriction is notified by the Government or appropriate authority.

11. How Long Do We Keep Your Personal Data?

We will retain personal data collected for as long as we reasonably consider necessary for achieving the purposes mentioned above and as permissible under applicable law. This is determined on a case-to-case basis.

We will delete your personal data whenever you request us to do so. However, we may archive and/or retain personal data for as long as statutory retention obligations exist or potential legal claims are not yet time barred.

12. Safeguarding The Privacy Of Children

We do not knowingly collect or solicit personal data from minors. Our products and/or services are not designed for any person under 18 years of age, and we do not knowingly permit such persons to register for products and/or services or share data through web forms without verifiable consent from parents or lawful guardians.

Further, we do not undertake tracking or behavioral monitoring of children or targeted advertising directed at children. If we learn that we have collected personal data from a minor without verified parental consent, we will erase such personal data.

If you believe that a child under 18 years may have provided us their personal data, please contact us at dpo@nw18.com.

13. Contact Information

If you have questions or comments regarding this Policy, want to exercise any of your rights, or express grievances regarding processing of your personal data, please contact:

Network18 Media and Investments Limited

Apurv Narula

Data Protection Officer

dpo@nw18.com

If you are not satisfied with the resolution provided, you may log your complaint with the Data Protection Board of India following the procedure prescribed by them.

14. Changes To This Privacy Policy

We reserve the right to change this Policy at our sole discretion at any time. Any material changes to this Policy will be posted on this page. We encourage you to review this Policy regularly for such changes. The updated Privacy Policy will take effect as soon as it has been updated.