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Estonia Minister Highlights Digital-First Governance at IMC
M
Moneycontrol•08-10-2026, 16:37
Estonia Minister Highlights Digital-First Governance at IMC
- •Estonia has digitized nearly all government services, with divorce being the only notable exception.
- •Minister Liisa-Ly Pakosta emphasized that Estonia ensures inclusion by allowing citizens to opt out of digital services.
- •Access to essential government services in Estonia does not strictly depend on owning a smartphone or computer.
- •Pakosta noted that the growing role of artificial intelligence requires governments to rethink public service delivery.
- •She praised India's young population for actively using AI and stressed the importance of building trust in AI-generated information.
Key Questions Answered
According to Estonia’s Minister of Justice and Digital Affairs, Liisa-Ly Pakosta, divorce is the notable exception in an otherwise fully digitalized society where all other government services can be accessed online.
Yes, Estonia's approach ensures that citizens can opt out of digital services if they choose to, adhering to the core value that no one should be left behind.
Liisa-Ly Pakosta noted that India's young population uses artificial intelligence extensively every day, making user trust in the answers and information generated by these systems increasingly vital.
