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News18•16-10-2026, 22:15
Himachal Pradesh CM Emphasizes Citizen-Centric E-Governance
  • •Chief Minister Sukhvinder Singh Sukhu stated that good governance succeeds by making life easier for ordinary citizens in remote areas.
  • •The state expanded services through a single window citizen portal and Lok Mitra Kendras for easier home access.
  • •CM Helpline and grievance portals increased official accountability by requiring complainant satisfaction before closing issues.
  • •The Revenue Management System and revenue Lok Adalats have accelerated the resolution of thousands of pending land disputes.
  • •DARPG Secretary Nivedita Shukla praised the remarkable administrative reform work done by Himachal Pradesh and other states.

Key Questions Answered

Chief Minister Sukhvinder Singh Sukhu highlighted the expansion of citizen services through a single window portal, Lok Mitra Kendras, the CM Helpline, grievance redressal portals, and the Revenue Management System with revenue Lok Adalats to improve transparency and accountability.

The two-day national conference on administrative reforms and e-governance took place in Dharamshala, where Chief Minister Sukhvinder Singh Sukhu addressed the gathering.

The government implemented the Revenue Management System and revenue Lok Adalats, which have enhanced transparency and accelerated the resolution of thousands of pending revenue disputes like mutation, partition, and demarcation.

Himachal Chief Minister Says Digital Governance Must Focus On Citizen-Centric And Simplified Public Services