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Zomato Customer Claims Rs 450 Pizza Arrived 'Half-Eaten and Stale'; Company Responds
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News18•04-10-2026, 12:40
Zomato Customer Claims Rs 450 Pizza Arrived 'Half-Eaten and Stale'; Company Responds
- •A woman reported receiving a ‘half-eaten and stale’ pizza ordered through Zomato, sharing photos online.
- •The Rs 450 pizza arrived 45 minutes late, raising concerns about food safety and delivery standards.
- •The customer questioned if the lapse occurred at the restaurant or during delivery, without making direct accusations.
- •Zomato has acknowledged the complaint and asked the customer to get in touch for further investigation.
- •Other users shared similar experiences of receiving stale or compromised food deliveries, highlighting hygiene and accountability issues.
Key Questions Answered
The customer stated that she paid Rs 450 for the pizza ordered through Zomato.
The pizza order arrived approximately 45 minutes past its scheduled delivery time of 10:30 AM.
Zomato noticed the customer's post on X and asked her to get in touch with them so they could investigate the incident further.
