Stories
Cashify Customer's Phone Sale Sparks Debate: Employee Claims "Personally Bought It"
- •A man sold his phone at a Cashify store but did not receive a receipt on the same day, raising concerns.
- •The employee who handled the transaction later contacted the seller, claiming he had "personally" bought the phone, not Cashify.
- •The seller was worried about potential illegal activities involving the phone and the price received, which he suspected was lower than Cashify's official quote.
- •The employee allegedly asked the seller to send an email stating he received a bill and that his earlier request for a receipt was incorrect, threatening job loss.
- •Redditors advised the seller to document the transaction, escalate the matter to Cashify authorities, or retrieve his phone.
Key Questions Answered
A Reddit user shared that his friend sold a phone at a physical Cashify store but failed to receive a receipt by evening. The situation escalated when the store employee later claimed via WhatsApp that he had personally bought the phone and pressured the seller to send a false clarification email.
The seller had two primary worries: first, that the device could be misused for illegal activities without a legitimate official bill proving it was handed over; and second, that he might have received less money than the value originally quoted through Cashify's official process.
Reddit users advised the seller to document everything and escalate the issue to Cashify authorities. Suggestions included demanding the return of the phone, requesting a formal written statement from the company, or asking the employee for official payment proof and identification.
