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Woman Raises Safety Concerns After Male Rider Arrives for Rapido Pink Booking; Company Responds
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News18•01-10-2026, 15:44
Woman Raises Safety Concerns After Male Rider Arrives for Rapido Pink Booking; Company Responds
- •A Maharashtra woman booked Rapido Pink, a women-focused service, but a male driver arrived, causing her to refuse the ride.
- •The woman, Shalini, was charged a Rs 15 cancellation fee for a Rs 25 ride after declining the male driver, despite the booking page showing a female driver.
- •Shalini expressed concerns about women's safety, stating the male driver now knew her location and building, calling the situation a "joke."
- •Rapido apologized for the incident, acknowledging that Bike Pink rides are for female captains and promised to investigate the assignment and cancellation charges.
- •The incident has sparked online debate, with users questioning how a male captain was assigned to a women-only service and sharing similar experiences.
Key Questions Answered
A Maharashtra-based woman named Shalini booked a Rapido Pink ride expecting a female rider, but a male driver arrived instead and asked her to pay a cancellation fee after she refused the trip.
Rapido apologized for the distressing experience, stated that Pink rides are meant for female captains, and promised to investigate how a male captain was assigned and why cancellation charges were levied.
Social media users expressed concerns about the safety and vetting of drivers, questioning how a male captain could be assigned to a service specifically marketed and booked for women's safety.
