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News18•10-10-2026, 14:07
How to change your bank registered mobile number without visiting the bank
  • •Linking a mobile number to your bank account is crucial as transaction OTPs and UPI alerts are sent to this number.
  • •Customers can now conveniently update their mobile numbers from home using net banking or the bank's official mobile app.
  • •To update via net banking, log in, navigate to the profile or personal details section, and enter your new mobile number.
  • •For security, OTPs are sent to both old and new numbers for verification, after which the new number is instantly updated.
  • •If you forget your net banking password, you can easily change your mobile number by visiting the nearest ATM using your debit card.

Key Questions Answered

Log in to your bank's net banking website using your User ID and Password, then navigate to the profile section or Personal Details option. Enter your new mobile number and complete the verification by entering the OTPs sent to both your old and new phone numbers.

Yes, you can use a nearby ATM by swiping your debit card, entering your secret PIN, and selecting the Banking or Services section. Choose the Mobile Number Registration or Change Mobile Number option, enter your new number, and complete the process by entering the OTPs received on both numbers.

First, contact your bank's official customer care to check if the update can be done via an ATM or other digital methods without the old SIM. If the bank requires an OTP verification on the inactive old number, you may need to visit your respective bank branch in person for identity verification.