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Train Cancellation Refund Rules: Complete Guide for Online and Counter Tickets
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News18•12-10-2026, 06:43
Train Cancellation Refund Rules: Complete Guide for Online and Counter Tickets
- •Indian Railways has announced the cancellation of numerous trains, raising concerns about ticket refunds for passengers.
- •When a train is completely cancelled by the railways, passengers receive a full refund with zero deductions.
- •For online tickets booked via IRCTC, the refund is processed automatically without needing a TDR and credited back to the bank account.
- •Counter tickets for cancelled trains can be surrendered at any station reservation counter within 3 days to claim a full cash refund.
- •If a passenger cancels a ticket voluntarily, standard clerical charges are deducted depending on the class of travel.
Key Questions Answered
When Indian Railways completely cancels a train, passengers receive a full refund of their ticket fare with no deductions made.
If you booked an online ticket through the IRCTC website or mobile app, you receive a full refund without needing to file a TDR. The railway administration automatically credits the money back into your bank account within a few days.
If a train is cancelled, you can surrender your counter ticket at any station counter within 3 days from the scheduled travel date to receive a full refund in cash with no money deducted. If you cancel a smooth-running train ticket yourself, a fixed clerical charge is deducted based on the class.
