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Train 3 Hours Late or AC Not Working? Get Full Refund Without Cancelling Ticket: Know Railway Rules
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News18•22-09-2026, 11:59
Train 3 Hours Late or AC Not Working? Get Full Refund Without Cancelling Ticket: Know Railway Rules
- •Indian Railways and IRCTC offer the 'Ticket Deposit Receipt' (TDR) facility to claim refunds without cancelling tickets directly.
- •If your train is delayed by 3 hours or more and you choose not to travel, you can file a TDR before the train departs for a full refund.
- •A TDR can be filed if you have a confirmed AC coach ticket but the AC is not working during the journey.
- •If railway authorities make you travel in a lower class than allotted, a TDR can be filed to claim a refund for the fare difference.
- •Refunds via TDR are not always possible if the train is missed or the journey is cancelled after the chart has been prepared.
Key Questions Answered
If a train is running 3 hours or more behind its scheduled time and a passenger does not wish to travel, they can file a TDR (Ticket Deposit Receipt). If this TDR is filed before the train departs, the full ticket amount is refunded.
Yes, if you hold a confirmed AC coach ticket but the air conditioning is not working on the train, you are eligible to file a TDR to claim a refund.
If the railway authorities make you travel in a lower class instead of the higher class you were allotted, you can file a TDR to get a refund for the fare difference.
