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Delhi High Court Demands Accountability for Women's Safety in App-Based Cabs
M
Moneycontrol•30-09-2026, 16:45
Delhi High Court Demands Accountability for Women's Safety in App-Based Cabs
- •The Delhi High Court has issued notices to the Centre, Delhi government, Delhi Police, Uber, Rapido, and Ola regarding a PIL seeking enhanced safety for women in app-based transport.
- •The PIL, filed by Aditya Sehgal, calls for a comprehensive review of safety protocols, mandatory SOPs, and accountability from app-based aggregators.
- •Concerns raised include driver verification, criminal background checks, vehicle matching, route deviations, emergency assistance, and complaint handling.
- •The petition proposes automated alerts for route deviations, 24x7 Command and Control Centres for emergencies, and surveillance at high-risk locations.
- •It also advocates for mandatory driver training on gender sensitisation, a time-bound grievance mechanism, and the creation of a pool of verified female drivers.
Key Questions Answered
The PIL raises concerns regarding driver criminal background verifications, details matching app information, route deviations, emergency assistance, complaint handling, and coordination with police authorities. It highlights media reports of driver misconduct, inappropriate behavior, and threats toward women passengers.
The Delhi High Court division bench issued notices to Uber India, Roppen Transportation Services Private Limited operating as Rapido, and ANI Technologies operating as Ola. Notices were also sent to the Centre, Delhi government, and Delhi Police.
The matter has been listed for further hearing on December 16, by which time the Centre, Delhi government, Delhi Police, and the private transport companies are expected to respond.
