Stories
Delhi HC Demands Accountability from Uber, Ola, Rapido on Women Passenger Safety
- •The Delhi High Court has sought responses from the Centre, Delhi Police, Delhi government, and ride-hailing platforms Uber, Rapido, and Ola Cabs regarding a PIL on women passenger safety.
- •A bench of Chief Justice D K Upadhyaya and Justice Tejas Karia issued notice, stating, ‘We want to make the apps accountable’.
- •The PIL, filed by Aditya Sehgal, raises concerns about driver background checks, vehicle identification, route deviation, emergency response, and grievance redressal.
- •The petitioner's counsel highlighted the lack of checks on drivers, including potential drunk driving, for thousands of cabs operating in the capital.
- •The plea also seeks a 24x7 ‘Command and Control Centre’ for emergency alerts and mandatory gender sensitization training for cab drivers.
Key Questions Answered
The Delhi High Court sought the stand of ride-hailing platforms Uber, Rapido, and Ola Cabs, along with authorities, on a public interest litigation (PIL) aimed at ensuring the safety and security of women passengers using app-based transport services.
The petitioner raised concerns regarding the lack of driver checks—including intoxication during night hours—criminal background verification, vehicle identification, route deviations, emergency responses, grievance redressal, and the preservation of electronic evidence.
The plea requested a comprehensive review of existing safety protocols, enhanced surveillance at vulnerable locations, mandatory 24x7 command and control centers for emergency SOS alerts, and verifiable training for drivers on gender sensitisation and appropriate conduct.
