Stories

Representational image (Image: News18)
N
News18•06-10-2026, 10:30
NCW Issues Strict New Safety Guidelines for Women Using App-Based Transport
  • •The National Commission for Women issued comprehensive safety guidelines for women using app-based cabs, autos, and bike taxis, addressing driver verification, route changes, and harassment.
  • •App companies must properly verify drivers and vehicles, allowing women to cancel rides without penalty if details do not match the app display.
  • •New recommendations for late-night rides include enhanced driver verification, live ride sharing, safe-drop options, and 24 by 7 emergency support with an accessible SOS button.
  • •NCW Chairperson Vijaya Rahatkar emphasized that women must be able to travel without fear and their safety remains a top priority.
  • •Delhi Chief Minister Rekha Gupta inspected the Sakhi One Stop Centre at Lok Nayak Hospital, directing officials to ensure strict confidentiality and submit monthly reports on cases.

Key Questions Answered

The National Commission for Women issued safety guidelines focusing on driver and vehicle verification, route changes, harassment prevention, safe drop-offs, and emergency assistance for app-based transport.

App-based companies were asked to properly verify drivers and vehicles while allowing women passengers to cancel rides without any penalty if the vehicle or driver details do not match what is displayed on the app.

Chief Minister Rekha Gupta directed officials to submit a comprehensive monthly report covering case statuses, police reports, FIRs, and victim support, while ensuring confidentiality in POCSO cases.