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IndiGo Passenger Slams Airline After Getting Rs 1,898 Refund On Rs 7,398 Ticket
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News18•09-10-2026, 11:23
IndiGo Passenger Slams Airline After Getting Rs 1,898 Refund On Rs 7,398 Ticket
- •An IndiGo passenger named Vineeth K labeled airline cancellation fees as a scam after receiving a refund of just Rs 1,898 on a ticket costing Rs 7,398.
- •The social media post sparked a debate online, with some users criticizing the exorbitant fees while others emphasized the importance of checking cancellation rules before booking.
- •Another traveler, Kashif Raza, shared a similar frustrating experience with Air India, stating he lost a significant amount on cancellation fees and was not refunded for extra legroom charges.
- •Air India responded to Raza's post to offer assistance, highlighting ongoing concerns and discussions surrounding airline refund policies in India.
Key Questions Answered
An IndiGo passenger named Vineeth K shared that the airline charged a steep cancellation fee of Rs 5,500 on a ticket worth Rs 7,398, resulting in a refund of only Rs 1,898.
Another traveller and founder of Bitinning, Kashif Raza, criticized Air India for brutal cancellation charges on an international trip and for failing to refund extra legroom charges.
Social media users had mixed reactions; while many criticized the steep deductions, others noted that cancellation policies are explicitly disclosed during booking and passengers should check fare terms.
