Stories
PhonePe and DPCGC Partner to Help OTT Platforms Meet Compliance Standards
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CNBC TV18•08-10-2026, 10:52
PhonePe and DPCGC Partner to Help OTT Platforms Meet Compliance Standards
- •PhonePe and the Digital Publisher Content Grievances Council (DPCGC) signed an MoU on October 8 to assist OTT platforms with self-regulatory compliance.
- •PhonePe will educate merchants on SRO membership requirements and facilitate certification through DPCGC during payment gateway onboarding.
- •DPCGC is a Level II SRO registered with the Ministry of Information and Broadcasting under the IT Rules of 2021.
- •The partnership aims to increase awareness regarding SRO requirements and effective grievance redressal mechanisms for online curated content providers.
- •Leadership from IAMAI and PhonePe highlighted that the collaboration will enhance adherence to the Code of Ethics and improve customer grievance handling.
Key Questions Answered
PhonePe and the DPCGC signed an MoU to help OTT platforms and publishers of online curated content comply with self-regulatory requirements, increase awareness of SRO membership, and facilitate certification during the Payment Gateway onboarding process.
The DPCGC is a Level II Self-Regulatory Organisation formed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and is registered with the Ministry of Information and Broadcasting.
PhonePe will educate existing and prospective merchants on regulatory requirements regarding SRO membership and facilitate their certification through the DPCGC during the onboarding process for its Payment Gateway.
