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WhatsApp login may stop on these phones! See what to do to prevent this
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News18•07-10-2026, 08:39
WhatsApp login may stop on these phones! See what to do to prevent this
- •WhatsApp has issued a warning that support for many older Android and iPhone models will be permanently discontinued.
- •The decision aims to make the app safer and faster by supporting new encryption, privacy features, and AI tools.
- •Users can check their operating system version by going to the phone settings under About Phone or General Software sections.
- •To prevent data loss, users should take a full backup of their WhatsApp chats on Google Drive or iCloud immediately.
- •If the device cannot receive new software updates, users will need to buy a new smartphone to continue using WhatsApp.
Key Questions Answered
Starting September 8, 2026, WhatsApp has officially ended support for Android devices running Android 5.0 Lollipop and Android 5.1 Lollipop, requiring users to have Android 6.0 Marshmallow or newer.
Android users can check their software by navigating to Settings, opening 'About Phone', and looking at the Android version. iPhone users can check their version by going to Settings, clicking 'General', 'About', and then 'Software'.
Users should first create a full backup of their WhatsApp chats on Google Drive or iCloud. Next, they should check for any available software updates to upgrade their device. If the phone cannot be updated, users will need to purchase a new smartphone, install WhatsApp, and restore their chat backup.
