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News18•17-10-2026, 12:20
Should you keep your smartphone box or throw it away
  • •Smartphone boxes contain important information like the IMEI number and serial number which are crucial if the phone is lost or stolen.
  • •Having the original box is often required for warranty claims, repairs, or returning the device to the company or e-commerce site.
  • •Keeping the box significantly increases the resale value of the phone and makes it easier to win the buyer's trust.
  • •The box is very useful for storing the phone safely or protecting it during shipping and courier.
  • •If you decide to discard the box, tear off the part containing the IMEI number first to prevent misuse by fraudsters.

Key Questions Answered

A smartphone box acts as an official identity card containing crucial details like the IMEI number, serial number, and model variant. If your device is stolen or turned off, this information is essential for filing a police complaint or blocking the phone on portals like Sanchar Saathi.

Keeping the box helps during warranty claims or replacements since companies and e-commerce sites may require it for repairs. Additionally, having the box increases the device's resale value, makes it easier to sell, and helps build trust with potential buyers who assume the phone was handled with care.

Before discarding the box, confirm with a service centre that it is not needed for warranty claims. Always tear off or remove the sections containing the IMEI number, phone model, and other sensitive details so that unscrupulous individuals cannot use them to sell fake phones.