Stories
Airtel Business launches IQ Gateway for secure enterprise messaging
- •Airtel Business has launched Airtel IQ Gateway, India's first telecom-grade network intelligence platform for business communication.
- •The platform integrates SMS, WhatsApp, RCS, voice communication, and number verification under a single secure control system.
- •It complies with DPDP regulations and helps businesses manage communication channels at scale while prioritizing security.
- •Airtel IQ Gateway protects enterprises from fraud, artificial traffic inflation, and sudden spikes in bills caused by SMS pumping.
- •Key features include flexible deployment, single-pane-of-glass management, network-grade intelligence, and silent authentication.
Key Questions Answered
Airtel IQ Gateway is India's first business communication platform with telecom-grade network intelligence that centralizes various customer communication channels into a single secure control system. Built in compliance with DPDP regulations, it integrates SMS, WhatsApp, RCS, voice communication, and number verification to let organizations manage communications at scale while prioritizing security and customer trust.
The platform incorporates Airtel IQ Verify, a network-first fraud assessment system that analyzes network and device signals to prevent fraudulent account creation. It also features Silent Authentication, using SIM-based verification to verify active mobile numbers instead of relying solely on OTPs, alongside protection against artificial traffic inflation and unexpected billing spikes.
Organizations enjoy flexible deployment options for the platform based on their preferences and security requirements. It can be installed directly on the enterprise's own premises or hosted on Airtel's cloud as a Software as a Service (SaaS) solution.
