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Airtel Business Launches IQ Gateway: Revolutionizing Enterprise Communication with DPDP Compliance
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Storyboard•05-10-2026, 12:21
Airtel Business Launches IQ Gateway: Revolutionizing Enterprise Communication with DPDP Compliance
- •Airtel Business introduces IQ Gateway, a DPDP-compliant platform consolidating multiple customer engagement channels and service providers onto a single control layer for enhanced data protection and security.
- •The platform integrates SMS, WhatsApp, RCS, business voice, and number verification on one dashboard, leveraging Airtel’s network intelligence and fraud protection capabilities.
- •IQ Gateway offers enterprises greater visibility into message delivery, vendor performance, and fraudulent traffic, allowing seamless switching between communication channels and service providers.
- •Key features include Airtel IQ Verify for fraud risk assessment during onboarding and Silent Authentication for SIM-based verification, reducing reliance on OTPs.
- •The platform addresses issues like fragmented communication infrastructure, SMS pumping, and provides network-level delivery reporting and automated vendor failover, crucial for sectors like banking, e-commerce, and logistics.
Key Questions Answered
Airtel IQ Gateway is a DPDP-compliant enterprise communications platform that combines SMS, WhatsApp, RCS, business voice, and number verification onto a single control dashboard.
Airtel IQ Verify uses network, device, and usage signals along with SIM-based Silent Authentication to assess fraud risk and verify active numbers, reducing dependence on traditional OTP-based authentication.
The platform is particularly relevant for sectors such as banking, financial services, government, ecommerce, and logistics where interactions involve authentication and sensitive data.
