Stories
AI Strategies Trigger Leadership Churn at Hexaware, CitiusTech, GlobalLogic
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Moneycontrol•25-09-2026, 18:16
AI Strategies Trigger Leadership Churn at Hexaware, CitiusTech, GlobalLogic
- •Leadership changes at Hexaware Technologies, CitiusTech, and GlobalLogic reflect a broader industry shift driven by new AI strategies and changing IT services economics.
- •Boards are demanding new energy and aggressive strategies from CEOs, with patience levels for proving strategies drastically contracted.
- •The traditional IT services CEO profile is evolving, requiring leaders to pivot companies towards AI-led models rather than just scaling large delivery organizations.
- •Hexaware's Srikrishna Ramakarthikeyan, CitiusTech's CEO, and GlobalLogic's Nitesh Banga and Srinivas Shankar all saw their tenures cut short due to various pressures, including private equity demands and corporate overhauls.
- •The industry's 40-year-old commercial model, heavily reliant on time-and-material contracts, is under pressure from AI, pushing for outcome-based and platform-led pricing.
Key Questions Answered
Rapid changes in the economics of IT services and the push toward AI-led operating models have caused boards to shorten timelines for CEOs, resulting in higher leadership turnover.
Hexaware CEO Srikrishna Ramakarthikeyan stepped down 16 months ahead of schedule alongside downgraded 2026 revenue guidance, while GlobalLogic CEO Nitesh Banga departed after a two-year stint following an internal overhaul.
The decades-old commercial model where clients pay for headcount under time-and-material contracts is being pressured by AI, prompting boards to seek leaders who can transition toward outcome-based and platform-led pricing.
