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New Telecom Rules: Caller name to appear on screen for unknown numbers from November 1
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CNBC Awaaz•14-10-2026, 20:51
New Telecom Rules: Caller name to appear on screen for unknown numbers from November 1
- •The government has issued new guidelines for Calling Name Presentation making it mandatory for telecom companies to display the caller name on phone screens.
- •The new rules will come into effect starting November 1 to help users easily identify spam and scam calls.
- •The caller name will be based on the KYC details submitted by the consumer while purchasing the mobile connection.
- •This feature will not be available on older 2G and 3G networks, limiting its benefits for some users.
- •Users are still advised not to share sensitive information like banking details or OTPs despite seeing a name on the screen.
Key Questions Answered
Under the new Calling Name Presentation (CNAP) guidelines issued by the government, telecom companies are mandated to display the caller's verified name on the phone screen for incoming calls starting November 1, helping users easily identify potential spam and scam calls.
No, this new calling name presentation service will not be available on older 2G and 3G networks, meaning some users may miss out on the feature depending on their network type.
No, seeing the caller's name on the screen does not mean every call is safe, so users must still remain cautious and avoid sharing banking information, OTPs, or personal details on unknown calls.
