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Copilot and Outlook. (Images CNBCTV18.com files)
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CNBC TV18•14-10-2026, 18:25
Microsoft to Remove AI Themes Feature from Outlook Worldwide by October 2026
  • •Microsoft is retiring the AI-powered Themes by Copilot feature in Outlook worldwide starting mid-to-late October 2026.
  • •The retirement affects the New Outlook app on Windows, Outlook.com on the web, and the Outlook app for macOS.
  • •Reports indicate that low user adoption is likely the primary reason behind discontinuing the underused Copilot integration.
  • •Existing Copilot-generated themes will remain active until users manually switch to a different, non-Copilot theme, after which they are permanently deleted.
  • •Core Copilot functionalities, such as email drafting and message correction, will still remain available in Outlook.

Key Questions Answered

Microsoft is retiring the AI-powered personalization feature worldwide in October 2026 to scale back underused Copilot integrations, with reports pointing to low user adoption as a main reason.

Existing Copilot-generated themes will remain active until users change them. However, once a user switches to a non-Copilot theme, the custom theme is permanently deleted and cannot be recovered.

No, the retirement only affects the themes feature. Users can still access Copilot through the ribbon menu for tasks like correcting messages and rewriting email drafts.