Stories
Supreme Court Orders Equal Insurance Cover for Offline Railway Tickets
N
News18•14-10-2026, 15:32
Supreme Court Orders Equal Insurance Cover for Offline Railway Tickets
- •The Supreme Court has ordered Indian Railways to provide insurance coverage on counter tickets similar to online bookings.
- •The new system must be implemented by October 27, ensuring benefits for passengers who purchase tickets from reservation counters.
- •A bench of Justice Ahsanuddin Amanullah and Justice R. Mahadevan issued this directive during a hearing on passenger safety.
- •Previously, only online passengers paying a small additional amount could avail of the travel insurance facility.
- •The court warned that the Railway Board Chairman and members will be held personally responsible if the orders are not followed.
Key Questions Answered
The Supreme Court ordered that Indian Railways must provide the same insurance coverage on tickets purchased from physical reservation counters as is available on online tickets, eliminating the previous disparity where counter passengers missed out.
The new insurance system for counter tickets is mandated to be implemented starting from October 27, 2026, with instructions to issue an official notification and complete the process within two weeks.
The Supreme Court has warned that the Chairman and members of the Railway Board will be held personally responsible and must personally appear in court on November 16, 2026, if the order is not implemented by October 27.
