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Train Delayed 8 Hours: Passenger Sues Railways, Wins Hefty 35,000 Rupee Compensation.
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News18•21-09-2026, 17:47
Train Delayed 8 Hours: Passenger Sues Railways, Wins Hefty 35,000 Rupee Compensation.
- •Indian Railways ordered to pay 35,000 rupees compensation to a passenger in Jharkhand for an 8-hour, 48-minute train delay.
- •Sanjay Kumar, traveling from Tatanagar to Sambalpur, experienced significant delays, turning a 5-hour journey into nearly 14 hours.
- •The passenger initially sought 4.5 lakh rupees for physical, mental, and financial distress caused by the delay.
- •Railways challenged the Consumer Commission's jurisdiction, but the commission cited a Supreme Court ruling to proceed with the case.
- •The District Consumer Commission ruled that Railways failed to prove the delay was beyond its control and ordered 30,000 rupees in compensation plus 5,000 rupees for litigation costs.
Key Questions Answered
The District Consumer Commission ordered the Railways to pay passenger Sanjay Kumar 30,000 rupees as compensation and 5,000 rupees for litigation expenses, totaling 35,000 rupees.
The Ispat Express train carrying the passenger from Tatanagar to Sambalpur arrived 528 minutes, or 8 hours and 48 minutes, behind its scheduled time.
The Railways argued that the Consumer Commission lacked jurisdiction to hear the matter, claiming such cases should be handled under the Railway Claims Tribunal Act.
