Stories
Dr. Rajan Sankaran Urges Empathy in Healthcare Amidst Automated Care
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CNBC TV18•27-09-2026, 13:01
Dr. Rajan Sankaran Urges Empathy in Healthcare Amidst Automated Care
- •Dr. Rajan Sankaran's book, 'When Skill Meets Soul,' addresses the growing transactional nature of the patient-caregiver relationship in modern healthcare.
- •The book distinguishes between technical capability for managing disease and the essential human presence and emotional connection needed to care for the person.
- •Sankaran's work is not a critique of technology but an inclusive bridge across clinical disciplines, emphasizing healing as an interpersonal exchange.
- •The book delves into the emotional burdens healthcare workers face, using clinical case studies and testimonies to highlight shared clinical vulnerability.
- •Ultimately, 'When Skill Meets Soul' reminds healthcare professionals and patients that true care requires both intellect and heart, resisting cold detachment despite systemic pressures.
Key Questions Answered
The book examines the growing divide between clinical efficiency and human empathy, arguing that while technical capability can manage a disease, only presence and emotional connection can attend to the person living through it.
It provides an unvarnished look at daily practice by tackling professional fallibility, ethical quandaries, miscommunication, and the quiet despair of treatment plateaus using clinical case studies and candid testimonies.
The narrative features a foreword by Dr Clay B. Marsh along with reflective commentary from oncoplastic surgeon Dr C.B. Koppikar.
