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Indian Railways introduces AI-based cleanliness monitoring in five premium trains
M
Moneycontrol•19-10-2026, 09:23
Indian Railways introduces AI-based cleanliness monitoring in five premium trains
- •Indian Railways has launched a new technology-driven system in five superfast trains, including two Vande Bharat Express services, to improve cleanliness and passenger amenities.
- •Artificial Intelligence will be utilized to monitor and assess cleanliness standards across train coaches and toilets.
- •Special teams will be deployed to address passenger grievances within a targeted timeframe of two hours.
- •The initiative incorporates geo-tagging, centralized monitoring systems, and online checking to maintain strict control over staff performance.
- •Services will also be evaluated based on real-time passenger feedback and star ratings.
Key Questions Answered
The Northaiast Frontier Railway has included five superfast trains in this initiative: Kamakhya-SMVT Bengaluru Express, Guwahati-Kolkata Garib Rath Express, Dibrugarh-Mumbai LTT Express, New Jalpaiguri-Patna Vande Bharat Express, and New Jalpaiguri-Guwahati Vande Bharat Express.
Railways has set a strict target of 2 hours to resolve passenger complaints. Special teams are deployed on the trains to monitor water availability, assist with minor technical issues, and address grievances promptly.
The initiative utilizes AI-based cleaning checks, online checking systems, and geo-tagging to inspect services, monitor staff, and maintain a centralized surveillance system. Services are assessed based on real-time passenger feedback and star ratings.
