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Government Urges Banks to Adopt End-to-End Digital Loan Processing
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CNBC TV18•06-10-2026, 18:12
Government Urges Banks to Adopt End-to-End Digital Loan Processing
  • •The Department of Financial Services has urged public and private sector banks to strengthen digital outreach and transition to end-to-end digital loan processing.
  • •DFS Secretary Sanjay Lohiya highlighted the need for better financial inclusion and increased participation from private sector banks during a review meeting in New Delhi.
  • •Banks were instructed to improve insurance claim awareness, resolve grievances promptly, and enrol new beneficiaries through the Jan Suraksha portal.
  • •The upcoming financial inclusion saturation campaign is scheduled to run from October 21 to December 31, focusing heavily on marginalized sections of society.

Key Questions Answered

The Department of Financial Services asked banks to strengthen their digital outreach and transition towards end-to-end digital processing for loans to deepen financial inclusion.

The financial inclusion saturation campaign is scheduled to run from October 21 to December 31, with banks urged to focus heavily on marginalised sections of society.

The DFS secretary instructed banks to enhance awareness among beneficiaries and nominees regarding claim eligibility, prioritize insurance grievance redressal, and enroll all new beneficiaries through the Jan Suraksha portal.