Stories
Mumbai Airport T2 Introduces Touchless Washrooms With Smart Taps And Doors
- •Terminal 2 at Mumbai's Chhatrapati Shivaji Maharaj International Airport has introduced touchless washroom features including sensor-operated taps and automatic doors to reduce surface contact.
- •The upgrades are part of a broader refurbishment programme proposed to renovate 41 passenger washroom blocks following wear and tear from heavy daily usage.
- •Sensor taps help conserve water by automatically stopping flow when hands are removed, complementing the airport's existing use of waterless urinals and recycled wastewater.
- •Public reactions have been mixed, with travelers praising the modern fittings while raising practical concerns about civic sense, maintenance, and user familiarity with automated systems.
Key Questions Answered
Sensor-operated taps use motion detectors to automatically start water flow when hands are placed beneath the spout and stop when moved away. Meanwhile, touch-free doors utilize motion sensors to open automatically or enable entry and exit without requiring users to grasp a shared handle.
The washrooms experienced fitting and fixture deterioration due to heavy usage, alongside plumbing wear and concealed leakages that complicated routine maintenance. In April 2025, Mumbai International Airport Limited proposed a refurbishment programme to upgrade 41 washroom blocks with smart technologies like touchless systems and smart mirrors.
Chhatrapati Shivaji Maharaj International Airport incorporates waterless urinals across its terminals, tap aerators in washbasins, and flow reducers in jet sprays to curb consumption. Sensor taps also limit unnecessary water flow, while treated wastewater is recycled for flushing, cooling, and landscaping purposes.
