Stories

The compression in the journey poses an uncomfortable dilemma to electronics marketers. The same consumer now uses AI-driven search, looks through creator content, reviews, compares products on marketplaces and enters the multi-brand store all in the same week.
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Storyboard•05-10-2026, 08:53
Electronics Brands Eye 15-20% Festive Growth as Customer Journey Shrinks to Days
  • •The Indian festive buying cycle for kitchen appliances has compressed from weeks to days, leading electronics brands to anticipate 15-20% growth.
  • •Consumers now use AI-driven search, creator content, reviews, and marketplaces, completing most of their evaluation before reaching the point of purchase.
  • •Brands like Xiaomi and Hindware are adapting by focusing on building intent early and maintaining credibility across multiple touchpoints, leveraging tools like GEO.
  • •The trend is towards premiumization and upgrades, with consumers prioritizing features, performance, and long-term value over just discounts.
  • •Marketing budgets are shifting to digital and social platforms, focusing on targeted, performance-driven campaigns and content that influences consumer consideration.

Key Questions Answered

Hindware expects demand for kitchen appliances to grow by about 15-20% during the festive season as the consumer buying cycle shrinks down to a few days.

Xiaomi is leveraging generative engine optimisation, or GEO, to shape content so that AI-driven search tools meaningfully surface their products when consumers ask for recommendations.

No, consumers are focusing on upgrades rather than trading down, utilizing financial tools like EMIs to access higher-value and feature-rich products over time.