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News18•15-10-2026, 21:30
IRCTC Partners with QCI for Strict Food Safety and Hygiene Audits
  • •IRCTC has signed a strategic MoU with the Quality Council of India to ensure top standards of food safety and hygiene across the Indian Railway network.
  • •QCI will deploy certified professionals to conduct rigorous, unannounced quarterly and half-yearly inspection cycles in trains and stations.
  • •Audits will enforce strict compliance with FSSAI regulations and international culinary standards following numerous passenger complaints.
  • •The audit process utilizes a digital infrastructure with mandatory geo-tagging, time-stamping, and photographic evidence to eliminate data tampering.
  • •Reports submitted within a 24-hour window enable real-time detection of operational gaps and immediate corrective actions against defaulting vendors.

Key Questions Answered

The Indian Railway Catering and Tourism Corporation (IRCTC) partnered with the Quality Council of India (QCI) to conduct rigorous, independent food safety and hygiene audits in trains and stations across the Indian Railway network.

QCI will deploy certified professionals to conduct unannounced quarterly and half-yearly inspection cycles to enforce strict compliance with FSSAI regulations and international culinary standards.

The audit process leverages QCI's digital infrastructure, requiring inspectors to use a mobile app featuring geo-tagging, time-stamping, and photographic evidence, with reports submitted within a 24-hour turnaround window.

IRCTC Collaborates With Quality Council of India to Audit Food Safety and Hygiene