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News18•24-09-2026, 15:15
Delhi Police Busts Rs 100 Crore Tech-Support Scam, 11 Arrested
  • •Delhi Police busted an illegal international call centre in Pitampura, arresting 11 individuals for allegedly duping US victims of around Rs 100 crore through a tech-support scam.
  • •The syndicate targeted US victims by installing malware on their computers, triggering pop-ups that directed them to a toll-free number for technical assistance.
  • •Call centre agents, posing as technical support staff, induced victims to install remote access software and then transferred them to fake bankers who coerced them into purchasing gift cards or transferring cryptocurrency.
  • •The accused allegedly intimidated victims with forged communications purportedly from the FBI and other US federal agencies to make the scam appear genuine.
  • •Police seized Rs 41 lakh in cash, 29 laptops, 25 mobile phones, eight routers, and an SUV from the premises, and efforts are underway to apprehend other key syndicate members.

Key Questions Answered

The syndicate installed malware on victims' computers to trigger fake pop-ups with a toll-free number. Call centre agents then posed as technical support staff, tricked victims into granting remote computer access, and forced them to buy gift cards or transfer cryptocurrency.

During the September 21 raid by the Intelligence Fusion and Strategic Operations unit, police seized Rs 41 lakh in cash, 29 laptops, 25 mobile phones, eight routers, and an SUV from the premises.

A case was registered on September 22 at the Special Cell police station in New Delhi under the relevant sections of the Bharatiya Nyaya Sanhita and the Information Technology Act.